Selected work. Case studies across fintech, benefits, AI, media and accessibility.

JPMorganChase · Client work

Modernizing the financial platform powering 80M+ deposit accounts

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An older man at an ATM rests a hand on his chest, relieved, as his phone shows Deposit Details for a $1,000 check deposit: $300 available right away and $700 available a few days later

JPMorganChase · Client work

Chase knows why a card was declined. Customers don’t.

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A man at a cafe counter presses a hand to his forehead as he reads his phone, which shows a declined $43.67 Whole Foods transaction and the reason it was declined

JPMorganChase · Client work

Brought the feature in-house. Families now finish nearly 24% more.

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Watercolor of a dad on the floor looking at his phone, its screen softened, while his kid carries laundry past.

MetLife · Client work

Family accounts without SSNs: member-invite onboarding for MetLife Legal Plans

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A woman at her kitchen table with a mug of coffee types on a laptop showing the Invite a Dependent form, with email, confirm email and relationship fields

MetLife Legal Plans · TurboTax

A co-branded TurboTax promo for open enrollment

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A woman leans back with her feet up on her desk, holding a phone that shows a legal plan home screen, "What can we help you with today?", under a New for 2022 banner about online tax preparation through TurboTax

Microsoft IDA · Client work · 2020

A chatbot that teaches a research tool while you use it

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A man on a couch, chin in hand, works on a laptop showing a document search for "battery recycling" beside a chat panel explaining how to save the search to a dataset

Schneps Media · Client work · Web

A podcast hub built for listening, not reading

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A woman wearing earbuds sits on a brownstone stoop in autumn, her phone playing the podcast episode "What renters need to know about home insurance", with its chapter list

amNY · Client work · Web

An ad-block gateway that nudges instead of blocking

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A man gripping a subway pole holds a phone showing a news article with a prompt asking readers to whitelist amNY, with Dismiss and Whitelist buttons

Stealth Startup

Stealth startup · Client work · Mobile app

Designed an interactive platform to reinforce accessibility standards

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A woman at a drafting table, pencils in hand, holds a phone showing the question of the day, "Is flashing content an acceptable way to grab a user's attention?", with Sometimes selected

Personal Sandbox

Personal project · NYU · Mobile app

Simplified local discovery with a distraction-free experience

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A woman on a rainy evening street taps her phone, which shows the Easy Yelp home screen with Cheap, Affordable and Donate a Kidney restaurant rows